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Documente Cloud

New Here ,
Jan 22, 2020 Jan 22, 2020

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84614249-68BA-4048-8411-9DC71A3067B3.pngMy files saved on the IPad, are not uploading on Document Cloud. At first, it says the file is saved, but then a red notification informs it was unable to upload the file to Documet Coud. 

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Export PDF , How to , Manage files

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Adobe Employee ,
Jan 27, 2020 Jan 27, 2020

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Hey there,

 

Sorry to see the trouble caused. For better understanding, please check the following- 

  1. Are you experiencing trouble uploading all the files or specific one?
  2. Try switching Internet connection to a different one and check back.
  3. What if you locate to Document Cloud folder, do you see these document uploaded there? 
  4. Login on Document Cloud web https://documentcloud.adobe.com/ and check the same

 

Thanks,

Akanchha 

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