Does Send and Track have a plug-in for Outlook 2016?

[adamw87283726]

If not, when will it be available?

[AnandSri · Accepted solution]

Hi Adamw,

The plug-in is automatically added to your Outlook 2016 when you install Acrobat DC on your computer.

For more information, you can refer to Adobe Send & Track for Outlook, Acrobat Link: https://helpx.adobe.com/acrobat/using/adobe-send-for-outlook.html

To download Acrobat DC: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

The availability of plugin  will be notified.

Hope this helps.

Regards,

Anand Sri.

[adamw87283726]

I do not have a license for Acrobat DC.  My company recently dropped their support so I bought a license for Send and Track so I could keep using it.  I just got a new computer so now I cannot get it to work.  Can I just get a trial version of Acrobat DC to get the plug-in installed?  If so, will Send and Track stop working when the Acrobat trial expires?

[AnandSri]

Hi Adamw,

I have sent you a private message, please check the email inbox.

Regards,

Anand Sri.

[AnandSri]

Hi Adamw,

Great! Good to hear that the issue got fixed, and I was able to answer your query.

Regards,

Anand Sri.

[hoomans61800970]

I have the same exact issue. can you please provide guidance? Thanks

[AnandSri]

Hello Hoomans,

Please try the steps mentioned above and you may also refer to Adobe Send & Track for Outlook, Acrobat

Regards,

Anand Sri.

[alank83436758]

I also have this problem.  The link in the response above assumes that I already have the plugin, but when I try to download it only offers plugins for Outlook 2010 and 2013.

[AnandSri]

Hello Alank,

The record shows that you have an active subscription to Adobe Send and track, you can access the services through https://cloud.acrobat.com/send

You can repair the Outlook from Control Panel>Program and Features>Right Click on Outlook and choose to Repair. Reboot the machine.

To get the plugin, you can download and install the trial of Acrobat Pro DC for 7 days, and it will enable the plug-in, however, after 7 days, the plug-in will not work with Outlook, as the trial of Acrobat Pro will get over, and you are not subscribed to Acrobat Pro license/subscription.

You may refer to Adobe Send & Track for Outlook, Acrobat

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

[EugeneD7]

Is Send & Track available for Outlook 2016 for Mac? I have version 16.14.1 on High Sierra 10.13.3 and there is no Send & Track button or options, and I don't see anything about it online.

Thank you.

[AnandSri]

Hello EugeneD,

We're sorry for the delayed response and inconvenience caused. Adobe Send&Track is yet not available for Mac. You can fill the Adobe Wish form to request a new feature or modifications in existing features Feature Request/Bug Report Form

For Adobe Send and Track, you can refer to Adobe Send & Track for Outlook, Acrobat

Thanks,

Anand Sri.