el plan Adobe Acrobat PDF Pack no funciona.

[juan carlos34691521etlq]

Buenas Tardes

Mi caso es el siguiente Segun el plan que tengo Adobe Acrobat PDF Pack me debe permitir convertir de PDF a Word y excel  pero en mi caso no permite , sera que me pueden colaborar con este tema ? necesito convertir documentos y segun el plan que tengo lo debe hacer, quedo atento . gracias

mi correo es : [Personal information removed by moderator]

[Meenakshi Negi]

Hi juan carlos34691521etlq,

Thank you for reaching out, and sorry about the delay in response.

We have checked, and the subscription shows as active. Could you please let us know what happens when you try to export a PDF to a Word or Excel file? Do you get any error messages? If yes, please share.

For more information about Adobe PDF Pack, refer to the following help document: https://adobe.ly/491oH5W;

Thanks,

Meenakshi