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Hi all,
I'm trying to install Acrobat DC using Acrobat_DC_Set-Up downloaded.
The installation stops 'couse the impossibility to update Creative Cloud desktop (error 1002)
No usefull suggestions from the support center, nobody to contact.
Anybody can halp me?
Thx in advance
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Hi Andrea,
Thank you for reaching out, and sorry about the trouble.
Please try the troubleshooting steps suggested in the following help document: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-update-failure.html.
You may also try installing the application from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.
Let us know how it goes.
Thanks,
Meenakshi