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Error Encoutered Access Denied

New Here ,
Mar 01, 2015 Mar 01, 2015

When trying to instal Acrobat Pro 11, my download gets to around 60-70% complete and then stops, displaying a message "Error Encounteres - Access Denied."  Can anyone offer assistance please?

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Adobe Employee ,
Mar 01, 2015 Mar 01, 2015
LATEST

Hi Ben Hearn,

Please let me know the following details so that i can assist you better:

  • Are you using any proxy server to connect to internet?
  • Are there any download limit on the Network connection you are using ? If yes, In that case, I would recommend you to use a different network to Download Acrobat Pro 11‌.
  • Try saving the the setup file to a different location instead of the default downloads location.
  • Do you see any specific error code along with the error message?

Hope to hear from you soon.

Regards,

Rahul Tyagi

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