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Error message when attempting to export a PDF to Excel format

paulg93271906
New Here ,
Jan 30, 2015 Jan 30, 2015

i just signed up and my first PDF i try to export to EXCEL gives me an error message  -  "An error occurred while trying to access this service"    any thoughts here??

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Sara_Forsberg
Jan 30, 2015 Jan 30, 2015
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Hi Paul,

It sounds as though you may be trying to sign in to the service via Adobe Reader. Is that the case? We've had recent reports of this error occurring in Reader.

What happens when you log in directly to https://cloud.acrobat.com/exportpdf using a web browser?

Best,

Sara

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