Error notice when converting files

[PancuN]

Hi, I just bought the licence for converting 4 pdf files into word, and I keep receiving the message that the file is too big or complex.

What should I do? you did not metion before buying the licence that if the files are too big or complex, the convertor does not work!

pls advice

thx

[H_Spector]

Hi,

Please send me your files using below web site so that I can take a look at them:

https://adobeformscentral.com/?f=qJiclooYWGGNFtWfj8g3wg#

Thank you.

Hisami