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Error: This file has not been shared or has been deleted.

New Here ,
Apr 13, 2023 Apr 13, 2023

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Estoy intentando eliminar un archivo .pdf que he compartido en la Nuble de Adobe (https://acrobat.adobe.com/).

 

Al intentar eliminarlo me sale un mensaje que dice: "No se han podido eliminar algunos archivos".

 

Al intentar abrirlo aparece este mensaje: "Este archivo no se ha compartido o se ha eliminado. Contacte con el propietario para obtener más información."

 

Yo soy el propietario de ese archivo y lo estoy intentando eliminar.

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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Sign out and sign in again and check if the file is still available.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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Hi JCsk,

 

Thank you for reaching out.

 

The message appears when you delete the original file of the shared PDF Acrobat Online account. Deleting the original file removes the shared file too. 

As Abambo shared, sign out and sign in again. The shared file will be removed.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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