Error when accessing online - lost subscription

[Guest]

I was having a problem exporting a pdf into excel/word. I followed some suggestions from previous questions, signed out and signed back in again. However when I signed back in, adobe is coming up that I need to subscribe again to receive this function. I subscribed in april to access this function which was for 12 months.

What should I do now?

[Jat ATS]

Hi,

What service did you subscribe for?

Thanks,

Jat

[Guest]

hi

it was for adobe exportpdf

[Jat ATS]

This is the Adobe Echosign forum.

You probably need to post this question to the correct forum.

[Sara_Forsberg]

[discussion moved to Document Cloud PDF services forum]