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Errore conversione da PDF a PDF/A-1a

New Here ,
Oct 08, 2014 Oct 08, 2014

Buongiorno,  

 

Dobbiamo usare Adobe Acrobat XI per poter convertire un documento PDF in un documento PDF/A-1a.

 

Ho scaricato la versione trial.

 

Abbiamo fatto una prova con un documento PDF e ci riporta i seguenti errori:


Errore

MarkInfo mancante

PDF strutturato: Voce Nodo della struttura ad albero mancante

 

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Adobe Employee ,
Oct 29, 2014 Oct 29, 2014

Hi,

The reason could be the source document was created by some third party application which does not follow all the ISO standards which a document should have before converting that to PDF/A-1a.

You may create a sample document using Acrobat first and then try convert that to PDF/A-1a.

Also, for the current document, try follow below mentioned steps.

- Open the pdf document in Acrobat.

- File > Save As Other > More options > Post script.

- Then launch Distiller and then convert the Post script back to PDF.

- Now try converting PDF document again to PDF/A-1a it should unless the document doesn't contain any corrupted fonts and doesn't have any corrupted meta data or tags .

Regards,

Ajlan Huda.

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New Here ,
Nov 26, 2014 Nov 26, 2014

We purchased a monthly subscription product , but we continue to have error when we try to turn a PDF into a pdf \ a -1a .

Here the error report:

Preflight - Summary Report for : Debit Note No. 143431_vp.pdf

Profile : Convert to PDF / A-1a ( prepared Pages 1 to 1 )

Processed by Carlotta.Andreoli , Date : 11/19/2014 24:32

corrections

Convert to PDF / A-1a ( 1 item )

Strength of sRGB color space fusion ( 1 item )

Create XMP metadata of the document compatible with PDF / A- 1 ( 1 item )

Downsampling / compression of color images ( 1 item )

Downsampling / compression of images in grayscale ( 1 item )

Downsampling / compression of monochrome images ( 1 item )

Reduce transparency single-level ( high resolution ) ( 1 item )

Remove all comments and form fields ( 1 item )

Remove all actions of sending , import and reset module ( 1 item )

Remove all actions JavaScript ( 1 item )

Remove all external cross references ( 1 item )

Remove all alternative images ( 1 item )

Remove embedded thumbnails ( 1 item )

Remove private data from other applications ( 1 item )

Remove document structure ( 1 item )

Remove contents hidden layer and reduce visible layers single-level ( 1 item )

Convert smooth lines in curves ( 1 item )

Detect And Merge Image Fragments ( 1 item )

Remove document structure compression ( 1 item )

Remove document structure compression ( 1 item )

Compress all objects not compressed with ZIP compression without loss of data ( 1 item )

Recompress LZW as ZIP ( 1 item )

Remove bookmarks invalid ( 1 item )

Remove invalid shortcuts ( 1 item )

Remove named destinations without references ( 1 item )

Optimize PDF for Fast Web View ( 1 item )

Fix font encoding ( CIDSet ) ( 3 items)

Insert CMap for CID fonts ( 4 items )

Remove unnecessary transparency groups ( 1 item )

Repair hierarchies bookmarks invalid ( 1 item )

Results ( Summary )

error

MarkInfo missing

PDF structured : Item Node of the tree missing

How can I resolve this errors?

Best regards

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Adobe Employee ,
Nov 26, 2014 Nov 26, 2014

1. How was the document created.

2. When you are trying to save the document PDF/A-1A. You are archiving document for long term.

3. Which means the document should have all font details to retain the layout and style for future use and other meta data information.

4. If you are using Acrobat Pro XI. You can open the document in Acrobat, click on File and click on Print, from printer drop down choose Adobe PDF as printer and print the document.

5 Save the printed document and then try to convert that printed document As PDF./A-1A

There are lots of sources which allows users to create PDF but they don't all the PDF Standards. If the document was created using Acrobat i would like to have a look of the document.

How to check the document properties., to check source application :

~Ajlan Huda.

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New Here ,
Nov 27, 2014 Nov 27, 2014

Hi,

here the document properties:

Immagine.png

Many PDF that we will have to convert to PDF \ A-1a have this source application as in the pic.

I have performed steps 4 \ 5 but I had the same mistake that I had reported earlier in the email.

How do I upload a PDF document that I would like to convert to let you see?


Best regards

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LEGEND ,
Nov 27, 2014 Nov 27, 2014

Open the Word document, create PDF directly with Acrobat NOT with Word.

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New Here ,
Dec 03, 2014 Dec 03, 2014

Ok, I have created with Adobe PDF but I have the same error.

See under:

image002.png image003.png

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LEGEND ,
Dec 03, 2014 Dec 03, 2014

It looks as if you made the document by printing to Adobe PDF. Don't do it that way, you have a much better way. Use the ribbon which Acrobat adds to Word. This can be used to make a PDF/A file DIRECTLY with no conversion needed, if you choose the right settings.

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New Here ,
Dec 03, 2014 Dec 03, 2014

Ok , following his instructions , I can create a PDF \ A-1a .(see under)

Applicazione: Acrobat PDFMaker 11 per Word

But my problem is not to convert a Word document to PDF \ A-1a ; my problem is in the conversion of a PDF in a PDF \ A-1a ...

I have just followed this article Adobe Acrobat XI * File compatibili con PDF/X, PDF/A e PDF/E (Acrobat Pro) about the conversion of PDF into PDF\A-1a, but I have errors when I try to convert.

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New Here ,
Dec 03, 2014 Dec 03, 2014

Here the error:

error

MarkInfo missing

PDF structured : Item Node of the tree missing

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LEGEND ,
Dec 03, 2014 Dec 03, 2014

Solution: do not try to convert this file, it is bad.

Solution: go back to the Word document, make new PDF/A.

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New Here ,
Dec 03, 2014 Dec 03, 2014

Ok..

But the problem remains : our customers send us PDF of scanned documents so I can not convert them back to Word and then turn them into PDF .

How do I convert these PDF that I get in PDF \ A-1a ?

Should I print them and then scan them with a scanner that has the PDF \ A- 1A ?

Thanks

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LEGEND ,
Dec 03, 2014 Dec 03, 2014

If they are scanned you should not have this identical problem. This message seems to be related to bad PDFs made from Word. If you have problems converting other types of PDF, you need to look at the problems individually.

On no account print and scan.

On no account convert to Word.

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New Here ,
Dec 05, 2014 Dec 05, 2014

Ok.

We found that many PDF we receive from our customers, in the properties of the PDF, have Microsoft Word 2010 as application.

Can we convert them or not?

Thanks


Luca

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LEGEND ,
Dec 05, 2014 Dec 05, 2014

If they are sending faulty PDFs it would be better to have them send the Word document,

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Adobe Employee ,
Nov 27, 2014 Nov 27, 2014

You may send the document using Private message option: How Do I Send Private Message

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New Here ,
Nov 28, 2014 Nov 28, 2014

Ok but I cannot upload file pdf...I can upload image.

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New Here ,
Dec 01, 2014 Dec 01, 2014

Can I have an email address where I can send you our pdf? Through the private message, I can send only image.

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New Here ,
Feb 02, 2016 Feb 02, 2016
LATEST

I've the same problem, I cannot convert any pdf file to pdf/A, but this problem it occurred I think from one of latest upgrade. Before I'havent this problem.

Thanks

Luca

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