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Excel to PDF, date format changes || Adobe PDFPack services.

New Here ,
Jun 21, 2018 Jun 21, 2018

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Hi, I have been converting excel files to PDF and initially it was swapping round day/month in a date field i.e. 31/05/2018 turned in to 05/31/2018 - I took this to mean that it was trying to change into american date? So as I was not fussed about the format I changed the date to read 31 May 2018. When now changing this into a PDF it turns it into a line of #### with nothing else. Any assistance would be appreciated as this was the only reason I purchased this product to begin with.

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Adobe Employee , Aug 25, 2018 Aug 25, 2018

Hello Davida,

We're sorry for the delayed response and inconvenience caused. As per the description above, when converting an excel file to PDF the date format in the PDF file is changing, is that correct?

Try exporting the PDF file through the URL https://cloud.acrobat.com/convertpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Ideally, the date format should not change, try exporting any other excel file to PDF and check. I

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Adobe Employee ,
Aug 25, 2018 Aug 25, 2018

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Hello Davida,

We're sorry for the delayed response and inconvenience caused. As per the description above, when converting an excel file to PDF the date format in the PDF file is changing, is that correct?

Try exporting the PDF file through the URL https://cloud.acrobat.com/convertpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Ideally, the date format should not change, try exporting any other excel file to PDF and check. If it is specific to one excel file, is it possible to share the excel file and the converted PDF with changed date format with us so that we can test it at our end?

To share the file, please use Adobe Send feature, login to https://cloud.acrobat.com/send using your Adobe ID(email) and password, upload the file, share the link to files via private message only, How Do I Send Private Message

The record shows that you are subscribed to Adobe PDFPack services, install the trial of Acrobat Pro DC and create the PDF file from excel and see if this issue is reproducible Download Adobe Acrobat DC (Continuous) for Enterprise or VIP licenses

You can also try the suggestions from Adobe discussion Converting an Excel document to pdf format.

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

[Edited response]

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