Export PDF login

[waynec1234]

I have purchased ExportPDF and I have been unable to log in and access the services, Customer Services have been no use and pointed me to this forum.

Any ideas how I can access the service that I have paid for.

[AkanchhaS · Accepted solution]

Hi Waynec,

Sorry to hear about your experience.

Export pdf is a part of Document Cloud services, which is only supported online on forums. That is the reason that you have been redirected to the online support.

We have checked your account and found an active subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha