Export PDF opens a page with a proposal to purchase a license.

[иванс42022419]

I got a license for "Export PDF files", when I click in the "Tools" section, a page with a proposal to purchase a license opens. How to make sure that the files are exported?

[try67 · Accepted solution]

Make sure you're logged in to the same account under which you purchased your subscription.

[MeenakshiNegi]

Hi иванс,

If you are still experiencing the issue, please try the troubleshooting steps mentioned here  Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Hope that helps.

Let us know if you still experience any issue.

Regards,

Meenakshi