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I got a license for "Export PDF files", when I click in the "Tools" section, a page with a proposal to purchase a license opens. How to make sure that the files are exported?
Make sure you're logged in to the same account under which you purchased your subscription.
If you are still experiencing the issue, please try the troubleshooting steps mentioned here Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...
Hope that helps.
Let us know if you still experience any issue.