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Export PDF question

New Here ,
Aug 07, 2018 Aug 07, 2018

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why does export pdf only allow between 350 and 360 files to be converted per hour? i though this was unlimited.

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correct answers 1 Correct answer

Adobe Employee , Aug 07, 2018 Aug 07, 2018

Hi Johnf,

Export pdf is a Document Cloud service which you can use online via- https://cloud.acrobat.com/exportpdf

Document Cloud services allow you to upload and convert files that are up to 100 MB. Document Cloud Help | File size limitations

It doesn't have limit to the number of files, but it does have the total file size limitation.

If your file size exceeds the limit of 100MB then that might be causing problem in this case.

Hope this answers your query.

Regards,

Akanchha

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Adobe Employee ,
Aug 07, 2018 Aug 07, 2018

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Hi Johnf,

Export pdf is a Document Cloud service which you can use online via- https://cloud.acrobat.com/exportpdf

Document Cloud services allow you to upload and convert files that are up to 100 MB. Document Cloud Help | File size limitations

It doesn't have limit to the number of files, but it does have the total file size limitation.

If your file size exceeds the limit of 100MB then that might be causing problem in this case.

Hope this answers your query.

Regards,

Akanchha

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New Here ,
Aug 07, 2018 Aug 07, 2018

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Hi Akanchha,

Thank you for your response. Is there anyway we can upgrade the file size

limit for converting PDFs? Also, is it possible to download more than 50

converted files at a time?

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Adobe Employee ,
Aug 09, 2018 Aug 09, 2018

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Sorry to say, with the document cloud services there isn't a way you can upgrade the storage size.

When you convert a pdf to word the conversion goes one by one so you download the converted file one at a time but if you still want to downloading more than 50 converted files, so can do that but that might cause interruption in network and slow network connection.

-Akanchha 

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