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Export PDF quits after a while and says "conversion Error"

New Here ,
Nov 26, 2017 Nov 26, 2017

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I just purchased Export PDF.

The first 2 files I sent for conversion came back with "Conversion  Error'

They were large files (over 6 megabytes).

I purchased Export PDF because I assumed it would work with these files.

I would like to hear if anyone knows of a solution.

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correct answers 1 Correct answer

Adobe Employee , Nov 27, 2017 Nov 27, 2017

Hi Pata,

The file size should not be an issue, as the limit is 100Mb- File size limitations

When you said "The first 2 files I sent for conversion came back with "Conversion  Error'", then what exactly workflow that you have followed?

However, you may try the conversation using different web browser(if its online) or use Adobe Reader DC desktop application and try the same through that.

Adobe Acrobat Reader DC Install for all versions 

  Let us know the result.

Regards,

Akanchha

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Adobe Employee ,
Nov 27, 2017 Nov 27, 2017

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Hi Pata,

The file size should not be an issue, as the limit is 100Mb- File size limitations

When you said "The first 2 files I sent for conversion came back with "Conversion  Error'", then what exactly workflow that you have followed?

However, you may try the conversation using different web browser(if its online) or use Adobe Reader DC desktop application and try the same through that.

Adobe Acrobat Reader DC Install for all versions 

  Let us know the result.

Regards,

Akanchha

Likes

Translate

Translate

Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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