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'Export PDF to Excel' doesn't convert the whole PDF content to Excel

New Here ,
Dec 03, 2018 Dec 03, 2018

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Hi Adobe team,

I'm quite happy using "Export PDF to Excel" since the first day up to present. However today I got an issue when converting a PDF report (i.e. real pdf with real text in it, not a scanned file pdf) to Ms Excel. I try to convert in both my Adobe Reade DC on my PC or Adobe online convert (using web browser - I.E.) The function "Export PDF to Excel" doesn't convert the whole content of PDF: all data in either the header or footer section are "ignored" for some reason. Unfortunately, these data are really important to me in my process. Please help!

My OS: Windows 7 Pro.

Adobe Reader DC Ver: 19.008.20081

Thank you

Thai

Below is the screenshot of my PDF. Note that the issue doesn't occur when I try to convert this PDF into Ms Word.

Message was edited by: Thai Hodac

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New Here ,
Dec 05, 2018 Dec 05, 2018

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It's so sad when no one from Adobe team replies to my issue. After reviewing the converted file (excel format), I realized sometime a portion of page header in  my report (PDF format) was shown in the converted spreadsheet. However they mixed together with other data in the detail section in the same cell (see the 1st screenshot below). I did some testing & made decision: using other converter like ISkySoft. This app. almost converts my DPF report perfectly to spreadsheet (see the 2nd screenshot). Because of this issue, I think I won't renew my subscription to ADOBE converter any more.

                       10:54  Nov 19, '18   FOR 11-01-18
 
- 11-15-18
  Ver:  6.70
                                     EXPANDED VISIT SUMMARY BY EMPLOYEE
        
 
VEN:
0633    Catholic Comm- Longview, WA  SORT ORDER:EMPLOYEE,DATE,TIME
            EMPLOYEE ID #  000004414
          
 
NAME
Happy, Forever
                                           # OF VISITS  SERVICE BUS($)  ERRAND     ERRAND
         DATE CLIENT ID     CLIENT NAME   START   END    HOURS     CODE    MILEAGE MINUTES   FARE     MILES   BUS FARE
       11/01/18 01558    Mickey, Mice   09:03  13:43 04.67
01758    Minnie, Mice   13:54  15:59 02.082 7
              Date Sub-Total:2 6.75 2 7
       11/02/18

   
       11/05/18
01558

   
01558
    Mickey, Mice

        Mickey, Mice
   08:58

   
   08:55
  14:30 05.53

   
  13:01 04.10
3
01758    Minnie, Mice   13:54  16:28 02.573 7
              Date Sub-Total:2 6.67 3 7 3
     
 
11/06/18

   
       11/07/18

   
       11/08/18
01686

   
01686

   
01558
    Donald, Duck

        Donald, Duck

        Mickey, Mice
   09:01

   
   08:58

   
   08:58
  17:01

   
  16:59

   
  13:47
08.00

   
08.02

   
04.82
01758    Minnie, Mice   13:58  16:28 02.502 7
              Date Sub-Total:2 7.32 2 7
     
 
11/09/18

   
       11/12/18
01558

   
00003
    Mickey, Mice   08:54  14:32 05.63
    HCA, Training 00.25**
                                                          
 
Union time before CE
00003    HCA, Training 06.00CE
              Date Sub-Total:2 6.25
     
 
11/13/18

   
       11/14/18

   
       11/15/18
00003

   
01686

   
01558
    HCA, Training

        Donald, Duck

        Mickey, Mice


   
   09:01

   
   09:01
         06.00CE
  17:00 07.98

   
  13:45 04.73
01758    Minnie, Mice   13:53  16:31 02.632 8
              Date Sub-Total:2 7.36 2 8
           EMPLOYEE Totals :16 75.51 9 29 3
                       10:54  Nov 19, '18   FOR 11-01-18
 
- 11-15-18
  Ver:  6.70 Page 2
                                     EXPANDED VISIT SUMMARY BY EMPLOYEE
        
 
VEN:
0633    Catholic Comm- Longview, WA  SORT ORDER:EMPLOYEE,DATE,TIME
            EMPLOYEE ID #  000002937
          
 
NAME
Never, Sad
                                           # OF VISITS  SERVICE BUS($)  ERRAND     ERRAND COMMUTE
         DATE CLIENT ID     CLIENT NAME   START   END    HOURS     CODE    MILEAGE MINUTES   FARE     MILES   BUS FARE     MILES
       11/01/18 01812

   
01724
    None, Sleeping

        Dress, Nicely
   09:34

   
   14:04
  13:14 03.67

   
  16:04 02.00
              Date Sub-Total:2 5.67
       11/02/18 01812

   
01613
    None, Sleeping   09:03

   
   14:03
  13:00 03.95

   
  16:32 02.48
    Eat, Well
              Date Sub-Total:2 6.43
       11/05/18 01812    None, Sleeping   09:00  12:00 03.00
01694    Donot, Cry   12:38  17:38 05.0023 29
              Date Sub-Total: 2

   
          
 
8
23 29
       11/06/18 01812    None, Sleeping   09:03  13:03 04.00
01724    Dress, Nicely   14:09  16:11 02.0317 27
              Date Sub-Total:2 6.03 17 27
       11/08/18 01812    None, Sleeping   09:02  13:01 03.98
01724    Dress, Nicely   14:00  16:00 02.0017 27
              Date Sub-Total:2 5.98 17 27
       11/09/18 01812    None, Sleeping   09:02  13:00 03.97
01613    Eat, Well   14:08  16:37 02.4818 27
              Date Sub-Total:2 6.45 18 27
       11/10/18

   
       11/12/18
01556

   
01812
    Smile, AllDay

        None, Sleeping
   12:34

   
   09:00
  15:01 02.45

   
  12:03 03.05
01694    Donot, Cry   12:38  17:01 04.3823 29
              Date Sub-Total:2 7.43 23 29
       11/13/18 01812    None, Sleeping   09:03  13:03 04.00
01724    Dress, Nicely   14:02  16:02 02.0017 27
              Date Sub-Total: 2

   
          
 
6
17 27
       11/15/18 01812    None, Sleeping   09:03  13:02 03.98
01724

   
01214
    Dress, Nicely

        Live, Long
   14:03

   
   17:46
  16:03 02.00

   
  21:20 03.57
17 27
              Date Sub-Total:3 9.55 17 27
           EMPLOYEE Totals
 
:

20

63.99 132 193

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New Here ,
Dec 05, 2018 Dec 05, 2018

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Below is the screenshot of the converted file by using ISkySoft Pro.

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