'Export PDF to Excel' doesn't convert the whole PDF content to Excel

[Edward_J_D_]

Hi Adobe team,

I'm quite happy using "Export PDF to Excel" since the first day up to present. However today I got an issue when converting a PDF report (i.e. real pdf with real text in it, not a scanned file pdf) to Ms Excel. I try to convert in both my Adobe Reade DC on my PC or Adobe online convert (using web browser - I.E.) The function "Export PDF to Excel" doesn't convert the whole content of PDF: all data in either the header or footer section are "ignored" for some reason. Unfortunately, these data are really important to me in my process. Please help!

My OS: Windows 7 Pro.

Adobe Reader DC Ver: 19.008.20081

Thank you

Thai

Below is the screenshot of my PDF. Note that the issue doesn't occur when I try to convert this PDF into Ms Word.

Message was edited by: Thai Hodac

[Edward_J_D_]

It's so sad when no one from Adobe team replies to my issue. After reviewing the converted file (excel format), I realized sometime a portion of page header in  my report (PDF format) was shown in the converted spreadsheet. However they mixed together with other data in the detail section in the same cell (see the 1st screenshot below). I did some testing & made decision: using other converter like ISkySoft. This app. almost converts my DPF report perfectly to spreadsheet (see the 2nd screenshot). Because of this issue, I think I won't renew my subscription to ADOBE converter any more.

10:54  Nov 19, '18										FOR 11-01-18   - 11-15-18						Ver:  6.70
EXPANDED VISIT SUMMARY BY EMPLOYEE
VEN:		0633		Catholic Comm- Longview, WA					SORT ORDER:EMPLOYEE,DATE,TIME
EMPLOYEE ID #			000004414
NAME			Happy, Forever
			# OF VISITS						SERVICE					BUS($)	ERRAND		ERRAND
DATE	CLIENT ID		CLIENT NAME		START	END	HOURS		CODE	MILEAGE		MINUTES		FARE	MILES		BUS FARE
11/01/18	01558		Mickey, Mice		09:03	13:43 04.67
	01758		Minnie, Mice		13:54	15:59 02.08				2			7
			Date Sub-Total:			2		6.75		2			7
11/02/18            11/05/18	01558     01558		Mickey, Mice        Mickey, Mice		08:58        08:55	14:30 05.53       13:01 04.10
															3
	01758		Minnie, Mice		13:54	16:28 02.57				3			7
			Date Sub-Total:			2		6.67		3			7		3
11/06/18            11/07/18            11/08/18	01686     01686     01558		Donald, Duck        Donald, Duck        Mickey, Mice		09:01        08:58        08:58	17:01       16:59       13:47		08.00     08.02     04.82
	01758		Minnie, Mice		13:58	16:28		02.50		2			7
			Date Sub-Total:			2		7.32		2			7
11/09/18            11/12/18	01558     00003		Mickey, Mice		08:54	14:32 05.63
			HCA, Training					00.25**
			Union time before CE
	00003		HCA, Training					06.00CE
			Date Sub-Total:			2		6.25
11/13/18            11/14/18            11/15/18	00003     01686     01558		HCA, Training        Donald, Duck        Mickey, Mice		09:01        09:01	06.00CE
						17:00 07.98       13:45 04.73
	01758		Minnie, Mice		13:53	16:31 02.63					2		8
			Date Sub-Total:			2		7.36			2		8
			EMPLOYEE Totals :			16	75.51				9		29		3
10:54  Nov 19, '18										FOR 11-01-18   - 11-15-18					Ver:  6.70		Page 2
EXPANDED VISIT SUMMARY BY EMPLOYEE
VEN:		0633		Catholic Comm- Longview, WA					SORT ORDER:EMPLOYEE,DATE,TIME
EMPLOYEE ID #			000002937
NAME			Never, Sad
			# OF VISITS						SERVICE				BUS($)	ERRAND		ERRAND	COMMUTE
DATE	CLIENT ID		CLIENT NAME		START	END	HOURS		CODE	MILEAGE	MINUTES		FARE	MILES		BUS FARE	MILES
11/01/18	01812     01724		None, Sleeping        Dress, Nicely		09:34        14:04	13:14 03.67       16:04 02.00
			Date Sub-Total:			2		5.67
11/02/18	01812     01613		None, Sleeping		09:03        14:03	13:00 03.95       16:32 02.48
			Eat, Well
			Date Sub-Total:			2		6.43
11/05/18	01812		None, Sleeping		09:00	12:00 03.00
	01694		Donot, Cry		12:38	17:38 05.00				23		29
			Date Sub-Total:			2                  8				23		29
11/06/18	01812		None, Sleeping		09:03	13:03 04.00
	01724		Dress, Nicely		14:09	16:11 02.03				17		27
			Date Sub-Total:			2		6.03		17		27
11/08/18	01812		None, Sleeping		09:02	13:01 03.98
	01724		Dress, Nicely		14:00	16:00 02.00				17		27
			Date Sub-Total:			2		5.98		17		27
11/09/18	01812		None, Sleeping		09:02	13:00 03.97
	01613		Eat, Well		14:08	16:37 02.48				18		27
			Date Sub-Total:			2		6.45		18		27
11/10/18            11/12/18	01556     01812		Smile, AllDay        None, Sleeping		12:34        09:00	15:01 02.45       12:03 03.05
	01694		Donot, Cry		12:38	17:01 04.38				23		29
			Date Sub-Total:			2		7.43		23		29
11/13/18	01812		None, Sleeping		09:03	13:03 04.00
	01724		Dress, Nicely		14:02	16:02 02.00				17		27
			Date Sub-Total:			2                  6				17		27
11/15/18	01812		None, Sleeping		09:03	13:02 03.98
	01724     01214		Dress, Nicely        Live, Long		14:03        17:46	16:03 02.00       21:20 03.57				17		27
			Date Sub-Total:			3		9.55		17		27
			EMPLOYEE Totals   :			20	63.99		132		193

[Edward_J_D_]

Below is the screenshot of the converted file by using ISkySoft Pro.