export pdf to excel isn't on the right side. How do I do this?

[amyk22098819]

My tools don't have export pdf.  How do I get it?

[Maria Teresa Mateo Rubio]

Ya se ha solucionado

[AnandSri · Accepted solution]

Hello Amyk,

We're sorry for the delayed response and inconvenience caused. As per the description above, I can understand that you are not getting the Export option, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF service with your current Adobe ID(email), you can access the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

If you are using the freeware Adobe Reader desktop application to access the service of Adobe ExportPDF and not getting the Export options, then sign out from Adobe Reader, reboot the machine once, then sign back in Adobe Reader.

Check for any pending updates of Adobe Reader from help>check for updates, reboot the machine after updating Adobe Reader and check.

If you still not getting the Export button in Adobe Reader, please use Acrobat cleaner tool to remove Adobe Reader Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine and install Adobe Reader from Adobe - Adobe Acrobat Reader DC Distribution and check.

For more troubleshooting, you can refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know how it goes and share your observation.

Thanks,

Anand Sri.