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I purchased Adobe Export pdf but when I open a document in Acrobat Reader DC it opens up a page where it prompts me to purchase the program.
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Hi Karic,
Sorry to hear about the trouble.
We have checked your account and found an active subscription of Adobe Export PDF.
Follow the steps mentioned below, to activate the subscription.
1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf
2- You can also use the services through free desktop version of Adobe Acrobat Reader DC: Adobe Acrobat Reader DC Install for all versions
3- “Sign In” using the email (Adobe ID) under which you have subscription registered.
4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF
You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...
Let us know if it still doesn't work.
Regards,
Akanchha