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Export pdf

New Here ,
Aug 21, 2018 Aug 21, 2018

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I purchased Adobe Export pdf but when I open a document in Acrobat Reader DC it opens up a page where it prompts me to purchase the program. 

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Adobe Employee ,
Aug 22, 2018 Aug 22, 2018

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Hi Karic,

Sorry to hear about the trouble.

We have checked your account and found an active subscription of Adobe Export PDF.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha

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