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Export to PDF included but wants me to sign up for trial.

New Here ,
Dec 18, 2023 Dec 18, 2023

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If I review all the "Apps included with my plan (web)" (Photography Plan), I have listed 

Acrobat Export PDF

Convert an unlimited number of PDF files into MS Word, Excel, or RTF files for easy editing with this convenient online service.

 

 

However when I attempt to convert a .PDF it's asking me to sign up for a trial or upgrade...

 

 

 

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Export PDF

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Adobe Employee ,
Dec 18, 2023 Dec 18, 2023

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Hi Tim343312310p4m,

 

Thank you for reaching out. 

 

We have checked that you have a Photography plan. It does not include the Acrobat Export PDF service. 

You will require the Adobe Acrobat Export PDF service pack to export PDFs into MS Word, Excel, or RTF files. 

For more information, refer to the following help document: https://helpx.adobe.com/document-cloud/faq/adobe-exportpdf-faq.html

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

 

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