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Export to PDF Unavailable

New Here ,
Oct 10, 2023 Oct 10, 2023

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I keep getting an error code everytime I try to Export a document to a PDF.  

 

This is the error I keep getting: 

#<EcrionService::CircuitOpenError: PDF Services (EOS) is currently unavailable. Please try again later., because: ecrion_service is open>

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Adobe Employee ,
Oct 15, 2023 Oct 15, 2023

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Hi Jennifer32743570l2u8,

 

Thank you for reaching out.

 

We are sorry about the trouble caused. There was some outage that occurred, so you may have experienced the issue. However, it was resolved the same day. You should be able to convert the PDF. 

Please try converting the PDF and let us know if you experience any issues.

 

Thanks,

Meenakshi

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