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ExportPDF online not working. Error message is: We've encountered a critical error. Please, try again later. Unable to fetch base_urls from files tier".

New Here ,
Jul 02, 2018 Jul 02, 2018

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I am getting the erro message below, both from Google Chrome and MS IE.  Can you help ?

thanks

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correct answers 1 Correct answer

Adobe Employee , Jul 24, 2018 Jul 24, 2018

Hi Rrossi,

Sorry for the delay in response.

There was an outage occurred with the PDF services. It has been resolved now.

I hope the services are working fine for you.

If you experience any issue with the online PDF services, feel free to update the thread.

Let us know if you need any help.

Regards,

Meenakshi

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Adobe Employee ,
Jul 24, 2018 Jul 24, 2018

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Hi Rrossi,

Sorry for the delay in response.

There was an outage occurred with the PDF services. It has been resolved now.

I hope the services are working fine for you.

If you experience any issue with the online PDF services, feel free to update the thread.

Let us know if you need any help.

Regards,

Meenakshi

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