falha ao converter arquivo PDF para Excel, como solucionar ?

[ederm80748065]

Boa tarde,

estou com problemas na hora de converter arquivo em PDF para Excel, da um erro em vermelho " O arquivo não foi processado. Ocorreu um erro que interrompeu o processamento do PDF". Como solucionar ?

[AkanchhaS]

Hey Ederm,

We apologize for the delay in response to your query.

As the error message shared above, it seems that you are experiencing this problem with a specific file? Have you checked with a different file? If not, then you may try converting a different pdf to excel.

The conversion resulting this error, there might be couple of possibilities behind it-

1- The pdf file is a secured pdf for which any changes are restricted. You may open the pdf Right Click>Document Properties>Security>Page Extraction and Document Assembly and check whether its allowed or not? If its restricted then you would not be able to convert the pdf or make any changes to it.

2- The pdf security can only be changed if you have the permission to change it or by the owner.

3- If this is not the case, then you may try the conversion through https://cloud.acrobat.com/exportpdf and see if that helps.

Regards,

Akanchha