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File size

New Here ,
May 27, 2018 May 27, 2018

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I hired a PDF to Excel conversion service and I'm having trouble with a nine thousand page file. The file has 16MB and so I know converter supports files up to 100MB. I wonder if the problem is related to the size of the file, or the number of pages, or if for some other reason.

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Adobe Employee , Jul 18, 2018 Jul 18, 2018

Hello Rodrigom,

Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to convert a PDF file to Excel as getting a conversion error, Is that correct?

There is no page limit to export the PDF file. Adobe Export PDF supports conversion of PDF files up to 100 MB. The record shows that you are subscribed to the Adobe ExportPDF service.

Try exporting the PDF file using a different browser through the URL https://cloud.acrobat.com/exportpdf with your Adob

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Community Expert ,
May 28, 2018 May 28, 2018

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Are you getting an error message of some kind? If so, what does it say?

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New Here ,
May 28, 2018 May 28, 2018

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This message appears: "conversion failed"

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Adobe Employee ,
Jul 18, 2018 Jul 18, 2018

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Hello Rodrigom,

Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to convert a PDF file to Excel as getting a conversion error, Is that correct?

There is no page limit to export the PDF file. Adobe Export PDF supports conversion of PDF files up to 100 MB. The record shows that you are subscribed to the Adobe ExportPDF service.

Try exporting the PDF file using a different browser through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password and see if this brings any difference.

You may also refer to the following Adobe article related to the issue File conversion error | Adobe Export PDF

Is it possible to share the file with us so that we can test it at our end? To share the file, please use Adobe Send feature, login to https://cloud.acrobat.com/send using your Adobe ID(email) and password, upload the file, share the link to files via private message only, How Do I Send Private Message

let us know how it goes and share your observation.

Thanks,

Anand Sri.

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