fill and sign not working

[Wan-Ching22235634h4ow]

I am trying to use this function. But it always shows an error such as "O/imy1ew" that I can not understand what it means. 

[Meenakshi Negi]

Hi Wan- Ching,

Thank you for reaching out and sorry for the trouble.

Please let us know if you are using the Fill & Sign feature on the desktop application or Acrobat Online account.

It would be helpful if you can share the screenshot of the error message that appears.

Also, check if the issue occurs with a particular file.

Let us know if you need any help.

Thanks,

Meenakshi

[Wan-Ching22235634h4ow]

[Meenakshi Negi]

Hello,

Sorry for the delay in response.

Please share the workflow you do that results in the error message.

Also, did you check if this happens with all the PDf you try to fill & Sign?

Share the current version of Acrobat Reader DC and OS on the machine.

Thanks,

Meenakshi