Fonts not correct

Report · Feb 07, 2014

Hello,

I'm trying to create a PDF, using the online interface, from a Word document.

Unfortunately, fonts are not respected, probably because not standard.

How can we solve such problem?

Is there a way to specifiy specific fonts to be used?

Thanks for your help and best regards,

Report · Feb 07, 2014

Hi,

Please install Adobe CreatePDF Desktop printer to your computer so that you can print your files from your applications.

(A) If your systems is Win 7 SP1 please install hotfix to upgrade inetpp.dll file and see more information about the hotfix at :http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-window s-7.html

(B) If you have not installed Adobe Postscript(PS) driver yet, please install PS printer driver:

1. Open Start menu > Devices and Printer ( or from control panel) and select "Add a printer"

2. Select "Add a local printer"

3. Select "Use an existing port: LPT1: (Printer port)

4. Select any company and any PS printer with Adobe PS printer driver(not clone) such as Xerox and Xerox Phaser 6120PS

note: you do not have to have a physical printer for installing PS printer

(C) To install Adobe CreatePDF Desktop Printer

1. Log into https://createpdf.acrobat.com/signin.html with your Adobe ID and password

2. Select “Convert to PDF” tool from right pane

3. Click “Download CreatePDF Desktop Tool” link

4. Click “Download Installer” button

5. Click “AdobeCreatePDFDesktopPrinterSetup.exe” file

6. During the installation, you need to enter your Adobe ID and password

Hisami