Getting error message to contact Support when trying to sign in

[chrisp78771757]

When I try to sign in to convert a PDF document to word or excel, I get a message saying "an error occurred while signing in". When I try to sign in, I get a message saying "we're sorry, subscriptions are not yet supported in this country (Hong Kong). Please contact customer support for more information". I have been using this satisfctorily for many months, but it has suddenly stopped. Adobe are still deducting a monthly subscription from me. Can anyone explain what has happened?

[Adorobat]

Hi chrisp78771757,

Please contact our Support here: Contact Customer Care, ​​click Still need help? Contact us. You might need to login into your Adobe account before contacting Support.

Thank You,

Shivam