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grahamsealby

New Here ,
Oct 05, 2020 Oct 05, 2020

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I am trying to logon but keep getting a message: 

{"error":"invalid_scope"}

 Can anyone advise please? I googled but couldn't find a solution 

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Adobe PDF pack

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Community Expert ,
Oct 06, 2020 Oct 06, 2020

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Logon to what, exactly?

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New Here ,
Oct 06, 2020 Oct 06, 2020

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To Adobe Acrobat  . . . my account

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Adobe Employee ,
Oct 08, 2020 Oct 08, 2020

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Hi Graham,

 

Thank you for reaching out.

 

As you have mentioned above, you are trying to login to Adobe Acrobat and receive the error message.

Could you please confirm if you are trying to Adobe Acrobat online account or the Adobe Acrobat desktop application?

Please share the screenshot of the window on which you receive the error message.

 

Thanks,

Meenakshi

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