Hello im subscribe to Adobe Export PDF, Annual , but why is it i cannot convert the PDF file to Excel or Word document?

[zacc34057159]

[Bernd Alheit]

‌Use Acrobat Reader DC.

[Amiable_contributors1587]

Bernd is correct. You are using an older version of Adobe Reader that no longer supports ExportPDF. You need to upgrade (free) to the latest version of Adobe Reader. Or you can use ExportPDF from the web (at https://cloud.acrobat.com/exportpdf).

[pwillener]

Contact Customer Care.

[topic moved to Document Cloud PDF Services forum]

[zacc34057159]

Thanks Guys, I installed Adobe Acrobat reader DC but still need to convert the document using a browser.

[Amiable_contributors1587 · Accepted solution]

Simply go to https://cloud.acrobat.com/exportpdf and sign in with your Adobe ID.