Hi, I bought the Adobe Export PDF in April 2018 then my laptop had to be rebooted and i lost it, how can i reload

[audrey andg88264123]

HI, I bought the Adobe Export PDF in April 2018, Annual subscription and I had to reboot my laptop and I lost it. How can I reload?

[AkanchhaS · Accepted solution]

Hi Audreyandg,

We have checked your account and found an active subscription of Export PDF. Yes, you can surely start using the service again.

Follow the steps mentioned below, to activate the subscription.

1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know if it still doesn't work.

Regards,

Akanchha