HI , I have paid the price ($23.88) but cant do anything. My Plan says I have a a free Plan. I want to convert PDF to Word.

[gordee007]

HI , I have paid the price ($23.88) but cant do anything. My Plan says I have a a free Plan. I want to convert PDF to Word.

[Guest]

Hi gordee007,

Are you able to log in?

I checked your account,your Export PDF subscription is not confirmed yet at our end.

Once it gets confirmed you will be able to use it.

Regards,

Florence