How can I cancel my account?

[Guest]

I have trying to find out how to cancel my acrobat account . I have tried the "Still need  Contact us " only be cicled around and to same Web without any one explaining how to accomplishing anything but frustration.

[Anubha Goel · Accepted solution]

Hey Mary,

Please visit "Cancel your membership or subscription | Acrobat, Acrobat.com online services" to cancel your acrobat.com subscription.

Regards,

Anubha

[ahmeds33173910]

‌that link doesn't work. Please cancel my membership! I've been going around in circles on the website. I need to subscription cancelled asap

[Sara_Forsberg]

Hi ahmeds33173910,

I've checked your account, and it appears that your subscription has already been canceled. Please let us know if there's anything else we can do for you.

Best,

Sara

[elaine_cristinam61898045]

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The same is happening to me, I can not cancel my subscription.

Please cancel my membership! I've been going around in circles on the website. I need to subscription cancelled asap.

[elaine_cristinam61898045]

I am also unable to unsubscribe. Can anyone help me? I follow the steps and get informed in circles, do not go out of the place. Help !!! I need to cancel as soon as possible !!!

[Sara_Forsberg]

Hi elaine%20cristinam,

I checked your account, and it looks like you've already canceled. If you need additional help, please let me know!

Best,

Sara

[brendae81789219]

I cannot cancel either!!!!  This site is not very user friendly!!!

[Sara_Forsberg]

Hi brendae81789219,

I'm sorry that you're having trouble canceling. Is it the ExportPDF subscription that you want to cancel? If the instructions in this document don't help, let me know: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

I can help you take care of things.

Best,

Sara