How can I transfer my subscription?

[JasonWhitesell]

I just purchased Adobe Acrobat Pro XI & need it for another user. I also need to purchase 2 more for other users. How do I make that happen?

[Sara_Forsberg · Accepted solution]

Hi jasonwhitesell,

There's no way to transfer your subscription to another user--you would have to cancel it under your Adobe ID, and then log in with the other user's Adobe ID and purchase the subscription again. As each subscription is tied to a unique Adobe ID, you'd need to do the same for other two users as well.

Best,

Sara

[JasonWhitesell]

Great. Nice to know Adobe has made managing this impossible.

[JasonWhitesell]

How do I cancel my Adobe Acrobat Pro subscription?

[Sara_Forsberg]

Please Contact Customer Care. There are both phone and chat options; an agent will be able to take care of that for you quickly.

Best,

Sara