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how do I access my service

New Here ,
Feb 15, 2015 Feb 15, 2015


how do I access my service

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Adobe Employee ,
Feb 15, 2015 Feb 15, 2015

Hi Keith Kennedy,

Please Elaborate your issue so that i can assist you more accurately.

Regards,

Rahul Tyagi

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Guest
Feb 16, 2015 Feb 16, 2015

Hello Rahul Tyagi,

I can't sign in FormsCentral since 2 days, neither by downloaded software, nor by browser.

Cant load the sign in field, and cant connect to your server. (not password issue)

Many thanks in forward to your reply!

Cocesz

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Feb 16, 2015 Feb 16, 2015

Hi Cocesz,

I've checked your account using the email address that you use here in the forums, and I don't see any record of a subscription for you, FormsCentral or otherwise. Is it possible that you signed up using a different email address? If so, make sure that you're using the right Adobe ID/password to log in.

That said, it could also be an browser issue. Please try clearing the browser cache, and then try logging in again.

Please let us know how it goes.


Best,

Sara

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Guest
Feb 17, 2015 Feb 17, 2015

Thank you Sara for your reply!

My registered name: Agri Konzult

I have found a half solution: If i make internet on my laptop with my mobilephone 3G hotspot, it works well. I can enter/manage everithing. Instead of using wifi connection.

(I did full cleaning with CCleaner, but didnt helped. I cant reach your "signin html". the browser break down. (little T-rex in google chrome)

I hope you understand. :S

but it runs well with 3G. so i can work.

Thanks,

Cocesz

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Feb 17, 2015 Feb 17, 2015
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Hi Cocesz,

I suppose half a solution is a good start! 😉

You said the issue appears in Chrome. Have you tried other browsers? (See System requirements | Acrobat.com for a list of supported web browsers.)

Best,

Sara

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