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How do I cancel my subscription and also my account, It's almost impossible?

Community Beginner ,
Oct 13, 2015 Oct 13, 2015

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How do I cancel my subscription and also my account, It's almost impossible?

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correct answers 1 Correct answer

Oct 13, 2015 Oct 13, 2015

Hi pedroa,

Please Contact Customer Care. A Customer Care agent should be able to help you with that.

Best,

Sara

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Oct 13, 2015 Oct 13, 2015

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Hi pedroa,

Please Contact Customer Care. A Customer Care agent should be able to help you with that.

Best,

Sara

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Community Beginner ,
Oct 13, 2015 Oct 13, 2015

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Thanks

Enviado do meu iPhone

Em 13 de out de 2015, às 12:59, Sara.Forsberg <forums_noreply@adobe.com> escreveu:

How do I cancel my subscription and also my account, It's almost impossible?

created by Sara.Forsberg in Document Cloud PDF services - View the full discussion

Hi pedroa,

Please Contact Customer Care. A Customer Care agent should be able to help you with that.

Best,

Sara

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8061297#8061297 and clicking ‘Correct’ below the answer

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Community Beginner ,
Oct 24, 2015 Oct 24, 2015

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I have exactly the same issue. The link above is useless. It does not provide any helpful information, it just brings me back here.

For instance, it says this: "If you've already signed in, select phone or chat from the options below."

I've already signed in. No such options. The only option is "Forums". Which brings me back here, to a lot of threads which claim that the page above will solve all my problems.

Does anyone have actual contact information to cancel a subscription?

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Community Beginner ,
Oct 25, 2015 Oct 25, 2015

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You have to try through the chat on line. Is the only way.

Good luck

Enviado do meu iPhone

Em 24 de out de 2015, às 19:31, pamelap54260572 <forums_noreply@adobe.com> escreveu:

How do I cancel my subscription and also my account, It's almost impossible?

created by pamelap54260572 in Document Cloud PDF services - View the full discussion

I have exactly the same issue. The link above is useless. It does not provide any helpful information, it just brings me back here.

For instance, it says this: "If you've already signed in, select phone or chat from the options below."

I've already signed in. No such options. The only option is "Forums". Which brings me back here, to a lot of threads which claim that the page above will solve all my problems.

Does anyone have actual contact information to cancel a subscription?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8102585#8102585 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8102585#8102585

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Document Cloud PDF services by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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Community Beginner ,
Oct 25, 2015 Oct 25, 2015

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As I said in my posting, "Chat" is not an option which is offered to me. Only "Forums".

Randy

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Community Beginner ,
Oct 25, 2015 Oct 25, 2015

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I'll check tomorrow where I found it and return to you.

I'm Brazilian and in the Brazilian website, the chat didn't work, but in American one, it was possible to me.

Regards

Enviado do meu iPhone

Em 25 de out de 2015, às 18:12, pamelap54260572 <forums_noreply@adobe.com> escreveu:

How do I cancel my subscription and also my account, It's almost impossible?

created by pamelap54260572 in Document Cloud PDF services - View the full discussion

As I said in my posting, "Chat" is not an option which is offered to me. Only "Forums".

Randy

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8104522#8104522 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8104522#8104522

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Document Cloud PDF services by email or at Adobe Community

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Community Beginner ,
Oct 26, 2015 Oct 26, 2015

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Go to the Plan and products page, push manage the plan button, push the cancel plan button, explain the reason and confirm.

Good luck

Enviado do meu iPhone

Em 25 de out de 2015, às 18:12, pamelap54260572 <forums_noreply@adobe.com> escreveu:

How do I cancel my subscription and also my account, It's almost impossible?

created by pamelap54260572 in Document Cloud PDF services - View the full discussion

As I said in my posting, "Chat" is not an option which is offered to me. Only "Forums".

Randy

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8104522#8104522 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8104522#8104522

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Document Cloud PDF services by email or at Adobe Community

For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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Apr 08, 2023 Apr 08, 2023

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