How do I cancel my subscription and also my account, It's almost impossible?

Report · Oct 13, 2015

Report · Oct 13, 2015

Hi pedroa,

Please Contact Customer Care. A Customer Care agent should be able to help you with that.

Best,

Sara

Report · Oct 13, 2015

Thanks

Enviado do meu iPhone

Em 13 de out de 2015, às 12:59, Sara.Forsberg <forums_noreply@adobe.com> escreveu:
How do I cancel my subscription and also my account, It's almost impossible?
created by Sara.Forsberg in Document Cloud PDF services - View the full discussion
Hi pedroa,

Please Contact Customer Care. A Customer Care agent should be able to help you with that.

Best,
Sara
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8061297#8061297 and clicking ‘Correct’ below the answer
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Report · Oct 24, 2015

I have exactly the same issue. The link above is useless. It does not provide any helpful information, it just brings me back here.

For instance, it says this: "If you've already signed in, select phone or chat from the options below."

I've already signed in. No such options. The only option is "Forums". Which brings me back here, to a lot of threads which claim that the page above will solve all my problems.

Does anyone have actual contact information to cancel a subscription?

Report · Oct 25, 2015

You have to try through the chat on line. Is the only way.

Good luck

Enviado do meu iPhone

Em 24 de out de 2015, às 19:31, pamelap54260572 <forums_noreply@adobe.com> escreveu:
How do I cancel my subscription and also my account, It's almost impossible?
created by pamelap54260572 in Document Cloud PDF services - View the full discussion
I have exactly the same issue. The link above is useless. It does not provide any helpful information, it just brings me back here.

For instance, it says this: "If you've already signed in, select phone or chat from the options below."
I've already signed in. No such options. The only option is "Forums". Which brings me back here, to a lot of threads which claim that the page above will solve all my problems.

Does anyone have actual contact information to cancel a subscription?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8102585#8102585 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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Report · Oct 25, 2015

As I said in my posting, "Chat" is not an option which is offered to me. Only "Forums".

Randy

Report · Oct 25, 2015

I'll check tomorrow where I found it and return to you.

I'm Brazilian and in the Brazilian website, the chat didn't work, but in American one, it was possible to me.

Regards

Enviado do meu iPhone

Em 25 de out de 2015, às 18:12, pamelap54260572 <forums_noreply@adobe.com> escreveu:
How do I cancel my subscription and also my account, It's almost impossible?
created by pamelap54260572 in Document Cloud PDF services - View the full discussion
As I said in my posting, "Chat" is not an option which is offered to me. Only "Forums".

Randy
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8104522#8104522 and clicking ‘Correct’ below the answer
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Report · Oct 26, 2015

Go to the Plan and products page, push manage the plan button, push the cancel plan button, explain the reason and confirm.

Good luck

Enviado do meu iPhone

Em 25 de out de 2015, às 18:12, pamelap54260572 <forums_noreply@adobe.com> escreveu:
How do I cancel my subscription and also my account, It's almost impossible?
created by pamelap54260572 in Document Cloud PDF services - View the full discussion
As I said in my posting, "Chat" is not an option which is offered to me. Only "Forums".

Randy
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/8104522#8104522 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/8104522#8104522
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Start a new discussion in Document Cloud PDF services by email or at Adobe Community
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Report · Apr 08, 2023

how do you cancel the free trail

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How do I cancel my subscription and also my account, It's almost impossible?

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