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How do I change the country associated with my account?

New Here ,
Nov 13, 2023 Nov 13, 2023

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Hola, tengo mi cuenta asociada a USA, pero me mudé y debo cambiar el país. Ha sido muy difícil porque al intentar actualizar los datos del pago, no me permite hacerlo. He intentado contactarme con un agente, pero me dice que estoy fuera del horario de servicio.
Ayuda por favor.

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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Hi amalin3,

 

Thank you for reaching out.

 

Please refer to the information provided in the following help document: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

Hope the information helps.

 

Thanks,

Meenakshi

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New Here ,
Nov 19, 2023 Nov 19, 2023

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Thank you for your reply. 
I already have an active account and changed the region of my account. However, when I try to contact Adobe Customer Care to finish the process, that is impossible. I always get a message saying that they are closed and refers me to the Adobe Community. I need to know how to contact an agent directly in order to finish my process.

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Adobe Employee ,
Nov 24, 2023 Nov 24, 2023

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Hi amalin3,

 

You may contact them via phone using the number provided for your region on the following page: https://helpx.adobe.com/contact/phone.html

Let us know if you need any help.

 

-Meenakshi

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