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Hola, tengo mi cuenta asociada a USA, pero me mudé y debo cambiar el país. Ha sido muy difícil porque al intentar actualizar los datos del pago, no me permite hacerlo. He intentado contactarme con un agente, pero me dice que estoy fuera del horario de servicio.
Ayuda por favor.
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Hi amalin3,
Thank you for reaching out.
Please refer to the information provided in the following help document: https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html.
Hope the information helps.
Thanks,
Meenakshi
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Thank you for your reply.
I already have an active account and changed the region of my account. However, when I try to contact Adobe Customer Care to finish the process, that is impossible. I always get a message saying that they are closed and refers me to the Adobe Community. I need to know how to contact an agent directly in order to finish my process.
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Hi amalin3,
You may contact them via phone using the number provided for your region on the following page: https://helpx.adobe.com/contact/phone.html.
Let us know if you need any help.
-Meenakshi