I have paid for the Adobe PDF Pack for a year and I can't down load the program. I am told to upgrade !
Adobe PDF pack is an online service. You can use this service either online here https://cloud.acrobat.com/convertpdf or by installing Adobe Acrobat Reader DC application from this link : Adobe - Adobe Acrobat Reader DC Distribution
It does not required upgradation. Refer this KB doc for more information on Adobe PDF pack : FAQ | Adobe PDF Pack
Let us know if you need any help.
How do I get Adobe PDF Preset with export address: PDF/X1a:2001
Is Adobe PDF Preset in Adobe Pdf Pack?
Thank you for reaching out, and sorry about the delay in response.
If you are looking for Adobe PDF preset settings that are not available on the Acrobat Online account.
You will need the Acrobat desktop application for that.
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Please share more details so we can help you with the correct information.