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How do I download the entire file structure?

New Here ,
May 25, 2017 May 25, 2017

I have been given the credentials from a government training agency to download the materials for several courses that I am enrolled to take. However, selecting all of the folders and downloading it creates a zip file that does NOT maintain the hierarchy of file structure (i.e. everything downloads as a bunch of files that aren't in any folders).

Is there a way that I can download the entire contents of this cloud account and still maintain the file structure?

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correct answers 1 Correct answer

Adobe Employee , May 30, 2017 May 30, 2017

Hi JCtrainer,

If you are downloading multiple files in one go, it As design behaviour that it creates a zip and download the material you want.

Sadly there is not much that can be done unless you download the files/folders individually.

Let us know if you have further questions.

-Tariq Dar.

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Adobe Employee ,
May 30, 2017 May 30, 2017

Hi JCtrainer,

If you are downloading multiple files in one go, it As design behaviour that it creates a zip and download the material you want.

Sadly there is not much that can be done unless you download the files/folders individually.

Let us know if you have further questions.

-Tariq Dar.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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New Here ,
Jun 02, 2017 Jun 02, 2017
LATEST

Thanks so much. Yes, it downloaded as a zip file, but it didn't maintain the folder structure when unzipped; it just unzipped ALL of the files into one directory. Thanks for confirming this.

If you don't mind, please send this request on the IT development for future fixes. Thanks!

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