How do I get a refund on pdf export?

[madison1028]

I bought the pdf export to search the text but it did not download my pdf file. How do I get my money back?

[Guest]

Hi madison1028

Ideally file should have downloaded.May I know the exact workflow you are following.

Does it occur with all files?

Regards,

Florence

[Sara_Forsberg]

Hi Madison1028,

Do you still need help canceling your subscription and getting a refund?

Best,

Sara