How do I stop auto renewal?
I understand your concern & I will guide you in the right direction.
Please follow the steps in this KB Doc. Turn off auto-renewal for your subscription
This will probably resolve your issue.
In case you still experience any issue, please let us know. We will be more than happy to help you.
Hello, I need to closing my account as soon as possible please.
I have be chanrging money every month and I'm not using the sereive.
Can you please email the conformation with closing my account. many thanks
You can't turn off auto-renew due to questionable practices by Adobe. I'd expect a class action suit in the EU at some stage.
This seems like a great suggestion - there's no way to see my renewal date and no way to pre-emptively cancel. Adobe is beginning to piss me off too often.
Sorry for the delay in response.
You may check your active plans and related information via the Adobe account. Please open this link https://account.adobe.com/ and sign in using your Adobe ID (email address) and password. There you may check your plans under the Plans and payment tab.
For more information, please refer to the following help document: https://helpx.adobe.com/manage-account.html.
Let us know if we can be of any help.