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How do I obtain my products if it does not appear under my account?

New Here ,
Nov 09, 2015 Nov 09, 2015

I had PDF writer loaded on my laptop. My laptop was stolen and I need to re-load it. When I access my account my products does not appear there. Who can I contact?

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Adobe Employee ,
Nov 09, 2015 Nov 09, 2015

Hi adriaanc14162406,

Please let me know which Adobe product you have purchased.

Regards,

Anubha

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New Here ,
Apr 26, 2016 Apr 26, 2016
LATEST

I purchased Lightroom 5.7

I still have it on my laptop, but I just rebuilt my desktop & had to change from windows 10 32 bit to 64 bit.

I did a system restore, but seem to have lost my product code key.

Thanks.

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