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How do I scan to a pdf file

New Here ,
Sep 22, 2014 Sep 22, 2014

Wow!!!   I spent 30 years in the IT industry writing/managing software development.

What happen to the 'Intuitive' part?

All I want to do is scan multiple pages to a PDF file.....can't find that solution anywhere in this software I just purchased.

So Frustrating.....

472
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Sep 22, 2014 Sep 22, 2014

Hi there scan to PDF,

I just checked your account and see that you purchased Adobe PDF Pack. This subscription doesn't allow you to scan directly to PDF. You'd need to scan to a file on your hard disk, and then use the service to convert that file to PDF.

I hope that answers your question.

Best,
Sara

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New Here ,
Sep 23, 2014 Sep 23, 2014

The whole issue is that I need to scan multi-page contracts without creating multiple files.

I guess I need to get a refund!

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Sep 23, 2014 Sep 23, 2014

I would be happy to cancel your subscription for you. Would you like me to do that?

Best,

Sara

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New Here ,
Sep 24, 2014 Sep 24, 2014

Please cancel. Absolutely no value. Microsoft will convert files to pdf.

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Sep 24, 2014 Sep 24, 2014
LATEST

I've taken care of the cancelation for you, and processed a full refund. You should expect to see that refund in your account in 2-3 days. Here's the transaction ID for your reference: AD014083483

Best,

Sara

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LEGEND ,
Sep 23, 2014 Sep 23, 2014

To scan to PDF you can you your scanner's own software.

If that scanner software only produces single PDFs per page, you need something like Adobe PDF Pack to combine them.

Or use Acrobat Pro, which can scan multiple pages directly into one PDF.

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