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How do I update my credit card info?

New Here ,
Dec 09, 2014 Dec 09, 2014

I use Export PDF, and I am getting renewal notices via email. I thought it was renewed automatically. However, my checking account was compromised and I have changed my access number. Do I need to re-apply?

Marshall Ostrow

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correct answers 1 Correct answer

Dec 09, 2014 Dec 09, 2014

Hi Aphyosemion,

Gosh, I'm sorry to hear that. It's always such a pain! You don't need to reapply. You'll just need to update your payment information. Please see: Manage your membership and payments | Creative Cloud

Please let us know if you have additional questions.


Best,

Sara

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Dec 09, 2014 Dec 09, 2014

Hi Aphyosemion,

Gosh, I'm sorry to hear that. It's always such a pain! You don't need to reapply. You'll just need to update your payment information. Please see: Manage your membership and payments | Creative Cloud

Please let us know if you have additional questions.


Best,

Sara

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New Here ,
Dec 09, 2014 Dec 09, 2014
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I will save this email and get to it tomorrow, as my wife has my credit

card and she is not here right now. Thanks for your help.

Marshall Ostrow

On Tue, Dec 9, 2014 at 9:20 PM, Sara.Forsberg <forums_noreply@adobe.com>

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