How do I upgrade reseller partnership/membership for Adobe Creative Cloud?

[SalesNGEN]

Received these steps from the Adobe team at Ingram Micro

1. Go to http://www.adobechanneltraining.com/#/login

2. Enter the below login information and then click “Sign Up”

a. Username:

b. Password:

3. When prompted for an Enrollment Key – please re-enter the username and password above and click sign-up

4. Enter the required personal information to create a Channel Training login and click submit

5. After logging in, click “My Training” and complete the required training below.

a. Creative Cloud for Teams Accreditation (Lesson 1 and 2)

6. After training is complete – please log back in to www.adobe.com/partners to up-level your membership

7. On right hand side, find the “Your Partnerships” tab and then click “Upgrade Reseller Membership”

8. Complete up-level request to certified partner level and submit

9. Adobe will send you a confirmation email once approved as a Certified Partner – usually 1-2 business days.

Unfortunately, I think these steps are old since it seems the website has changed.

I have completed the steps all the way up to 5(a) and cant seem to figure out how to "upgrade reseller membership".

[Rajashree Bhattacharya]

Please Submit your Adobe Partner Connection questions using the Adobe Customer Support Portal.

The other documents to refer are:

Adobe - Adobe Partners

Adobe - Adobe Partners

These two reference have detailed information.

Regards

Rajshree

[SalesNGEN]

This doesn't help since the adobe customer support portal only redirects me to these forums.

Those other two links are informational regarding subjects that are irrelevant to my problem.

[SalesNGEN · Accepted solution]

I figured it out... There were two accounts associated with my company.  I was using the account that was not associated with the Partner Portal.  Once I retrieved the credentials for that account I was able to log on to the portal to access "upgrade reseller membership".

I hope this helps anyone who encountered the same issue as myself.