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How do you get Export PDF to recognize connected to internet?

New Here ,
Jul 26, 2017 Jul 26, 2017

How do you get Export PDF to recognize connected to internet?

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Adobe Employee ,
Jul 27, 2017 Jul 27, 2017

Hi robertc10638,

Are you trying to use ExportPDF from Adobe Acrobat ReaderDC and seeing an error about connection to Internet?

If so please try to login https://cloud.acrobat.com with your AdobeID and password to use ExportPDF service.

Please let me know in more details if I did not answer to your question.

Thank you.

Hisami

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New Here ,
Jul 27, 2017 Jul 27, 2017

Hi Hisami,

Here is what I get when I used the link you provided. I will check back to the link in about an hour but, this is what I have received today thus far.

Thanks

Bob

Robert Cummings

Sales Manager

Chicago West District

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Adobe Employee ,
Jul 27, 2017 Jul 27, 2017

Hi Bob,

Thank you for your reply.

We had some issue between 6 am to 7:30am PT today.  Please let me know if you still see the same issue after you check.

Thank you again.

Hisami

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New Here ,
Jul 28, 2017 Jul 28, 2017

I am still receiving the same message as below.

Robert Cummings

Sales Manager

Chicago West District

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New Here ,
Aug 10, 2017 Aug 10, 2017
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When I select the link you provided, I receive a message, currently unavailable.    I was able to export in the past, but now I receive the connection to the internet message.

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