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how do you stop documents you export to pdf from being stored in your cloud?

New Here ,
Feb 22, 2018 Feb 22, 2018

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currently when I convert a document from pdf it automatically stores a copy in my adobe cloud account. How can I stop this?

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correct answers 1 Correct answer

Adobe Employee , Feb 22, 2018 Feb 22, 2018

Adobe ExportPDF is an online Adobe Document Cloud service, and the conversion takes place online. If you are using the URL https://cloud.acrobat.com/exportpdf to export any PDF file, the conversion will happen online.

And, if you are using the free desktop version of Adobe Reader for conversion, it also does the conversion online. There is no such option to stop uploading the files and export/convert the PDF files.

You can manage the files on https://cloud.acrobat.com/ and can delete/move uploaded

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Adobe Employee ,
Feb 22, 2018 Feb 22, 2018

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Hello Anneb,

As per the description above, you want to manage the document saved on Adobe Cloud account, Is that correct?

Please refer to the following KB doc to manage your files stored in Adobe Document Cloud account Manage and work with your files stored in Adobe Document Cloud  Link: https://helpx.adobe.com/document-cloud/help/files.html

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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New Here ,
Feb 22, 2018 Feb 22, 2018

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thank you but I actually want to stop documents going into the cloud automatically when I convert the files. do you know how to do this? I'm not sure if there is a settings page for exportpdf?

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Adobe Employee ,
Feb 22, 2018 Feb 22, 2018

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Adobe ExportPDF is an online Adobe Document Cloud service, and the conversion takes place online. If you are using the URL https://cloud.acrobat.com/exportpdf to export any PDF file, the conversion will happen online.

And, if you are using the free desktop version of Adobe Reader for conversion, it also does the conversion online. There is no such option to stop uploading the files and export/convert the PDF files.

You can manage the files on https://cloud.acrobat.com/ and can delete/move uploaded files, refer to https://helpx.adobe.com/document-cloud/help/files.html

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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New Here ,
Sep 27, 2018 Sep 27, 2018

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I have a set of file undergoing conversion. clealry they are to large so I want to delete them so the system can work. I have no way to delete the conversions currently in porgress. so I am stuck in an endless loop ie last 2 hours!

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New Here ,
Sep 27, 2018 Sep 27, 2018

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I looged ouit and back in but now I get sotratge exceeded for a 10mb pdf. what is my cloud storage given that I pay for this service!

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