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How many subscriptions do I have?

New Here ,
Apr 19, 2015 Apr 19, 2015

Hi,

I feel I have purchased adobe several times just this year. I need it. I love it but where does this end? What I mean is every time I turn round there is another one to buy?

Can you see my account? How much I have bought

?

I'm not smart about what is happening every time it says I need to buy?

Sondra Traylor Lee, RN

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correct answers 1 Correct answer

Apr 20, 2015 Apr 20, 2015

Hi sogeeme,

You can check your account by logging in to www.adobe.com using your Adobe ID and password, and then clicking Plans & Products.

I've checked your account for you, using the Adobe ID that you use to post here in the forums. It looks like you have to ExportPDF subscriptions tied to that Adobe ID. As you only need one, I would suggest that you cancel one subscription by following the steps in this document: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

If y

...
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Adobe Employee ,
Apr 20, 2015 Apr 20, 2015

Hi sondral82312718,

Please message me your email id so that i can check your subscription details.

Regards,

Rahul

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New Here ,
Apr 26, 2015 Apr 26, 2015
LATEST

Do you see below?

Either of these but really

Sogeeme@gmail.com

Sondra Traylor Lee, RN

SondraTraylorLeeRN@gmail.com/Sogeeme@gmail.com

831-809-4727 mobile

pager 831-771-8005

eFax 831-417-6444

Please excuse typing errors when data sent from iphone or iPad

Sent from my iPhone

Sondra

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Apr 20, 2015 Apr 20, 2015

Hi sogeeme,

You can check your account by logging in to www.adobe.com using your Adobe ID and password, and then clicking Plans & Products.

I've checked your account for you, using the Adobe ID that you use to post here in the forums. It looks like you have to ExportPDF subscriptions tied to that Adobe ID. As you only need one, I would suggest that you cancel one subscription by following the steps in this document: Cancel your membership or subscription | Acrobat, Acrobat.com online services.

If you have another Adobe ID (email address), you may have other subscriptions that I'm not aware of. All I can check for are those tied to the email address/Adobe ID that you use here.

Best,

Sara

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