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How to cancel Adobe ExportPDF subscription?

New Here ,
Mar 01, 2018 Mar 01, 2018

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on your site there is not (or is very well hidden) the clause to cancel a purchased service. To eliminate it, I had to block the credit card. But who do you think you are?

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Adobe Employee , Mar 05, 2018 Mar 05, 2018

Hello Francescog,

We apologize for the inconvenience caused, as per the description above you want to cancel the current Adobe ExportPDF subscription, is that correct?

For the cancellation, please refer to the following KB doc Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

I have checked the records and found that there is a billing issue with the current Adobe ExportPDF subscription, please contact the Adobe support team for the billing and cancellation issue Contact Customer Care

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Adobe Employee ,
Mar 05, 2018 Mar 05, 2018

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Hello Francescog,

We apologize for the inconvenience caused, as per the description above you want to cancel the current Adobe ExportPDF subscription, is that correct?

For the cancellation, please refer to the following KB doc Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

I have checked the records and found that there is a billing issue with the current Adobe ExportPDF subscription, please contact the Adobe support team for the billing and cancellation issue Contact Customer Care

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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