HOW TO GET OUR MONEY BACK

Report · Nov 06, 2014

hello,

I made a payment to download ExportPDF I used the product and it does not suit me at all and I do not intend to use it. Based on dobe's requirements, I can get a refund my entire purchase and that's what I want to do but I can not find my serial number. Does anybody know what's necessary in order to contact the costumer services? it's impossible to reach them !!!!!!!!! it's frustrating ! Could someone please help me? Thank you

Report · Nov 06, 2014

Hi sarh,

You're all taken care of. I've canceled your subscription and processed a refund. Here's the transaction ID for your reference: 66213732

Please let us know if there's anything else we can do for you.

Best,

Sara

Report · Nov 30, 2014

hello sarah,

it's been 3 weeks and i'm still waiting for my refund, it's impossible to call the costumer services ! could you explain what is happening here please ? thank you